Reference

How kedai555 Handles Your Personal Information

Your account data — including wallet details for DANA, OVO, and GoPay — is held strictly for the purpose of running your account and processing your transactions.

Account data only — no third-party sellingDANA, OVO, GoPay transaction records securedAccess your data or request deletion any timeAvailable where local law and eligible regions allow

Explore the Lobby Read FAQ

What We Collect and Why It Matters

kedai555 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on kedai555, we collect the information needed to verify your identity, process wallet transactions, and maintain your account history. This includes your registered name, contact details, device identifiers, and payment method references — for example, the account alias linked to your

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DANA or OVO wallet, or the GoPay number you use for deposits and withdrawals. We do not store full wallet credentials; only the reference identifiers passed through the payment flow are retained. Usage data — such as which pages you visited or how you navigated the
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lobby — is collected in aggregate to improve how the platform performs on mobile. We do not sell or rent this information to outside parties. Data is retained for as long as your account is active or as required by applicable regulations in eligible regions. If
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you close your account, we will remove personally identifiable records within a reasonable period, subject to any legal retention obligations. Access to your data is restricted to staff who need it to operate the platform, and all data in transit between your device and our servers
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is protected using standard encryption protocols. Availability of these services depends on local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review what data we hold on your account, request a correction, or ask for deletion, our support team handles these requests directly. You can reach us through live chat, which is available around the clock, or by submitting a written request via email. For account-specific data queries tied to your DANA, OVO, or GoPay transaction history, live chat is the fastest path — our team can pull your account record while you wait.

Live Chat Around-the-clock access through the chat icon in your account. Fastest route for data access requests tied to your wallet or transaction history.

Email Request Send a written data request to our support address. Include your registered account name and the specific data you are asking about for faster handling.

Account Settings Some personal details — display name, contact number, linked e-wallet reference — can be reviewed and updated directly inside your account settings without contacting support.

HOW WE PROTECT YOUR ACCOUNT

Data Handling, Cookies, and Account Security

We take a layered approach to keeping your account information safe, from how cookies work in your browser session to how long we hold transaction records. Players in Batam and across Indonesia who access the platform on mobile will find that session data is managed per-device, meaning your login state on one phone does not automatically carry to another without re-verification. Here is what that looks like in practice.

Cookies and Session Data

We use session cookies to keep you logged in during a single visit. These expire when you close the browser. Persistent cookies remember your language preference and region setting only — not your wallet details.

Transaction Record Retention

Deposit and withdrawal records linked to your DANA, OVO, or GoPay account are kept for the period required by applicable local regulation. After account closure, identifiable records are removed in line with our retention schedule.

Account Access Security

Login sessions require OTP verification when we detect a new device or location. This step protects your account even if your password is compromised — the OTP is sent to your registered mobile number.

Who Can See Your Data

Access to personal account data is limited to the staff roles that require it — account verification, payment processing, and fraud review. No marketing or analytics team has access to individually identifiable records.

Common Questions About Your Data on kedai555

These are the questions we hear most often when it comes to how your data is handled. If your question is not covered here, live chat is the quickest way to get a direct answer from our team.

We collect your registered name, contact details, device identifier, and the payment reference for your chosen wallet — DANA, OVO, or GoPay. We do not store full wallet credentials or card numbers.

Yes. Submit a data access request through live chat or email, including your registered account name. We will share the information we hold on your profile within a reasonable timeframe, subject to identity verification.

Contact our support team via live chat or email with a deletion request. Once verified, we remove identifiable records within our standard schedule, except where retention is required by applicable local regulation.

We do not sell or rent your personal data. We share only what is necessary with payment processors — such as DANA, OVO, or GoPay — to complete your transactions. No data is passed to advertising or analytics platforms in identifiable form.

Transaction records are held for the period required by applicable local regulations in eligible regions. After that window, personally identifiable details are removed from our active systems.

Your account data stays linked to your registered profile, not the device. When you log in on a new phone, OTP verification is triggered to confirm it is really you before your session is opened.

How kedai555 Handles Your Personal Information

Reach Us About Your Privacy Rights

Data Handling, Cookies, and Account Security

Common Questions About Your Data on kedai555

01 What personal data does kedai555 collect when I open an account?

02 Can I see all the data you hold on my account?

03 How do I request that my personal data be deleted?

04 Does kedai555 share my data with third parties?

05 How long is my transaction history kept after I close my account?

06 What happens to my data if I use kedai555 on a new mobile device?

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