Reference

What You Agree to When You Use kedai555

These terms set out how your account works, what we expect from you, and what you can expect from us — covering everything from wallet deposits via DANA, OVO, or GoPay to how disputes are handled.

Applies to all account holdersCovers DANA, OVO, GoPay transactionsSubject to Indonesia-applicable lawUpdated when policy changesContact support for any clarification
kedai555 What You Agree to When You Use kedai555
HOW WE MANAGE THIS

Account Security and Policy Handling

Your account data and wallet details are stored with access controls in place. We do not share your DANA, OVO, or GoPay account numbers with third parties outside of what is needed to process your transaction. If you believe your account has been accessed without your permission, contact live chat immediately so we can place a temporary hold while we investigate.

Data Retention

We keep account records for as long as your account is active and for a period after closure as required by applicable rules. You can request a summary of data we hold by contacting support.

Cookie Use

We use session cookies to keep you logged in across your mobile browser and desktop — no wallet data is stored in cookies. You can clear them at any time without affecting your account balance.

Account Security

Your account is protected by password and OTP verification at login. We recommend you never share your OTP with anyone — our team will never ask for it directly.

Requesting Changes

To update your registered wallet — for example, switching from OVO to GoPay as your primary withdrawal method — submit a verified request through the in-account Help section or via live chat.

TERMS CONTACT PATHS

Reach Us About These Terms

If any part of these terms is unclear or you want to raise a concern about how they apply to your account, our support team is reachable around the clock. Whether it is a wallet dispute involving your OVO or GoPay account, a question about account suspension, or a request to update your registered details, we handle it through the channels below.

Live Chat Open the chat window from any page on kedai555 — available around the clock for account and terms queries, including wallet verification questions.
Email Support Send a written query to our support address for detailed policy questions or formal disputes. We aim to respond within one business day.
In-Account Help Log in and head to the Help section of your account dashboard to submit a ticket, track a previous query, or request a terms-related account review.

Common Questions About These Terms

These questions cover what we get asked most about account terms, wallet rules, and your rights on kedai555. If your question is not here, live chat is the fastest path to a direct answer.

Yes — the same terms apply whether you are in the slots lobby, at a live casino table, or placing a sportsbook wager. There are no separate agreements per game category.

We notify you via your registered contact when a material change is made. If you continue using your account after the update goes live, that counts as acceptance. You can close your account if you do not agree.

No. Your deposit wallet must match the name on your registered account. Using another person's DANA, OVO, or GoPay may trigger a verification hold or account review.

Submit a data request through the Help section in your account dashboard or ask via live chat. We will confirm what we hold and how long we retain it after your account closes.

Submitting false identity documents, using wallet credentials that do not match your account name, or attempting to manipulate game outcomes are all grounds for suspension under our terms.

Access depends on local law and the eligible regions we serve. Availability is not uniform across all areas of Indonesia — check that access is permitted in your region before opening an account.